Thank you for choosing Calveth Zorynor LLC. We are committed to providing our customers with high-quality children's toys and a satisfying shopping experience. If you are not satisfied with your purchase, you can apply for a return according to the following return policy.
1. Return Period
Calveth Zorynor LLC supports returns submitted within 30 days of receiving the goods.
To return an item, please contact us within the return period and provide:
Order number;
Purchase email address;
Reason for return;
Product information.
Applications submitted after the return period may not be processed.
2. Return Policy for Opened Products
We understand that customers may need to check the product to ensure it meets their needs after purchasing children's toys.
Therefore, customers can still apply for a return even if the item has been opened.
To ensure a smooth return process, please try to:
Keep the product and related accessories;
Keep the packaging materials (if any);
Ensure the product is not severely damaged or damaged by the customer.
We will assist in processing your return application based on the specific circumstances.
3. Return Request Process
To request a return, please follow these steps:
Step 1: Contact Customer Service
Please contact us via the following email address:
Customer Service Email: morgan@calvethzorynorllc.com
Please include the following in your email:
Order Number;
Product Name;
Reason for Return;
Contact Information.
Step 2: Return Address
Address: 4808 N 64th Ln Phoenix AZ 85033
Step 3: Ship the Item
Please ship the item to the return address provided by customer service. We recommend keeping the tracking information to check the return status.
4. Return Item Requirements
To ensure a smooth return process:
The product must be part of this order;
Please provide valid order information;
The product must not be severely damaged due to improper use;
We recommend including all accessories and related items.
For special circumstances, we will handle them reasonably based on the actual situation.
5. Refund Policy
After receiving and verifying the returned item, we will process the refund.
Refunds will be processed via the original payment method.
Refund processing time may vary depending on the processing speed of different banks or payment institutions and typically requires some time.
6. Return Shipping Costs
Unless there is a quality issue with the product, incorrect delivery, or damaged goods received, return shipping costs are usually borne by the customer.
If the return is due to a reason at Calveth Zorynor LLC, we will assist in resolving the issue based on the specific circumstances.
7. Unacceptable Returns
Returns may not be accepted in the following situations:
Exceeding the stipulated return period;
Severe damage to the product due to human error;
Missing necessary order information;
Product not sold by our company.
8. Contact Us
If you need to request a return or inquire about the return address, please contact us:
Phone: +1 6598995188
Email: morgan@calvethzorynorllc.com
Please contact us for the latest return address information.
Thank you for choosing Calveth Zorynor LLC. We strive to provide our customers with reliable children's toys and excellent after-sales service.